After sizing services. We have seen great results with our after sizing services. We find the best kind of repeat business is from happy customer referrals.
Some things to consider in your after sales service.
When we size a customer, we send them the video What to do when your new Scoots arrive. This dramatically increases our customer’s certainty of fit.
We politely remind our customers to fit their boots on a soft surface so they don’t incur damage charges on scratched and marked boots if they need to exchange.
We have information on our care instructions brochure encouraging our customers to contact us if they have any issues with their fit or any other problems.